RETURNS AND REFUNDS
HOW DO I EXCHANGE A SHIRT I PURCHASED?
Tees n Shirts gladly accepts exchanges of unworn/unwashed items within 30 days of placing your order. Please send contact us at support@teesnshirts.com. Include the following details:
Images of your unworn/unwashed.
The order number, the name and email address of the purchaser.
The item(s) and size(s) you want in exchange. If you’re exchanging for a t-shirt, remember to include if you would like a men’s, women’s, or kid’s t-shirt.
The address you would like your new shirts shipped to.
Please Note:
-Customer pays return shipping on exchanges.
-We do not charge a restocking fee.
-If you have any questions about the exchange process, please email us at support@teesnshirts.com.
HOW DO I RETURN A SHIRT I PURCHASED?
Tees n Shirts gladly accepts returns of unworn, unwashed, and undamaged items for a full refund, within 30 days of placing your order.
Please contact us at: support@teesnshirts.com. Include the following details:
Images of your unworn/unwashed.
The order number, the name and email address of the purchaser.
Please list the item(s) you are returning, and write “return for a refund.”
Please Note:
-Refunds will be made through the original method of payment. This means it will go back onto the credit card or into the PayPal account that placed the order. We cannot send cash refunds.
-Customer pays return shipping on returns. We recommend using the US Postal Service, but you can ship it via any major carrier.
-We do not charge a restocking fee.
If you have any questions about the return process, email us at support@teesnshirts.com.
I WAS SENT THE WRONG SHIRT/I WAS SENT A DEFECTIVE SHIRT.
Quality and customer satisfaction are our highest priorities.
If we ship you the incorrect item or you receive a shirt with a manufacturing defect, please contact us at support@teesnshirts.com with your order number and the specifics of what the problem is (include images or a video). We will work with you to fix the issue as quickly as possible. This is typically done at no cost to the customer since it is our mistake!
MY NEW SHIRT SMELLS LIKE VINEGAR. IS THAT NORMAL?
You’re not imagining things! With our print process, the print area is pre-treated with an eco-friendly solution that smells similar to diluted vinegar. Most of this evaporates during the curing process, but a hint of vinegar can remain. This will wash out completely in the first wash.